Dear King Style Underwear Customers,

 

We hope this email finds you well. We wanted to address some recent concerns raised by our valued customers regarding unexpected import duties and VAT charges when ordering our products in EU member states.

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After thorough investigation, we have confirmed that these additional charges are indeed a result of Brexit-related changes that are gradually being rolled out across the EU. We understand how frustrating and inconvenient this situation can be, and we sincerely apologize for any inconvenience it may have caused.

 

Unfortunately, as these changes are beyond our control, there is limited action we can take to mitigate them. However, we want to assure you that we are committed to transparency and providing support to our loyal customers during this transition period.

 

To ensure that all our customers are informed and aware of these changes, we will be making announcements via email, on our website (here), and across our social media platforms.

 

Additionally, as a gesture of goodwill to those who have been affected by these unexpected charges and to encourage continued support from our valued customers, we will be offering a discount code to customers in the affected area. This discount code is our way of expressing our appreciation for your loyalty and support throughout this frustrating time.  Watch for it!

 

We truly value your business and loyalty to King Style Underwear, and we thank you for your understanding and patience as we navigate these changes together. Please send comments and updates King Style Underwear at the address below.

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For additional information, please also visit these links:

• Customs Duty Free and Vat after Brexit

• Be Prepared for Brexit

 

Warm regards,

 

King Style Underwear